Withdrawal

 

Cancellation policy / Right of revocation 

 You have to right to cancel this contract with stating reasons within a period of 14 days.

The revocation period is 14 days, starting with the day of the receipt of the goods by yourself, or a nominated third party, who is not the carrier.

In order to exercise your right of withdrawal, you must inform us ( Börner Distribution International GmbH, Industriegebiet Börner 1, 54526 Landscheid-Niederkail, Germany, service@boerner.de; Phone: +49 6575 9512 0, Fax: +49 6575 9512 33) by providing a clear statement ( for example a letter by mail, Faxsimile or E-mail) about your decision, to cancel this contract. You may use the enclosed right of revocation form. However, this is not mandatory. 

The deadlinie for revocation is deemed met if the revocation is dispatched in good time, before the expiry of the cancellation period. 

Effects of Withdrawal / Cancellation

When you cancel this contract, we will reimburse all payments including the delivery charges (with exception of additional costs from selecting a different shipping method than the most reasonable standard shipping method we offer) immediately and at the latest 14 days starting with the day that we received your cancellation notice. The same payment method that was selected in the initial transaction, will be used for the reimbursement, unless a specific agreement was reached with you. Under no circumstances, fees will be charged for the repayment. We can deny the reimbursement until we receive the returned goods or confirmation that these are on their way, whichever happens first.


You have to return the goods promptly and in any case within 14 days after informing us about the withdrawal from this contract. The deadline is deemed, if the goods are returned before the withdrawal period has expired. The cost for returning the goods shall be covered by the customer. You will be held responsible for a possible loss of the value of goods, only is this loss of value is attributable to a treatment not necessary for the examination of the nature, characteristics and operation of the goods by you. 

Withdrawal form

In the event of cancellation, please fill in this form and return to us. 

- To Börner Distribution International GmbH, Industriegebiet Börner 1, 54526 Landscheid-Niederkail, Germany, service@boerner.de, Fax: +49 6575 9512 33

- I/we herwith(*) withdraw from the contract concluded for the purchase of the following goods (*) / services(*)

- Ordered on (*) received on (*)

- Name of consumer 

- Address of consumer

- Signature of consumer ( only if notification is done in paper form) 

- Date 

(*) Delete as applicable